Before you start
- Sign in with an account that has organization administrator access.
Step 1
Open the intended drive
Verify the drive name before reviewing metrics.
Step 2
Read public progress
Compare item fulfillment or monetary progress with the drive’s goal.
Step 3
Open Analytics
Use the drive’s analytics settings section for the available breakdowns.
Step 4
Review labels and time periods
Check the meaning and date range of each number or chart.
Step 5
Compare with donation records
Use the donations and donors views to understand the activity behind the totals.
What happens next
You can explain the drive’s displayed progress using its goal and donation records.
Troubleshooting
- Item counts and monetary totals measure different things.
- Historical, canceled, replaced, and in-person records may be handled differently by specific metrics.